Thursday, April 23, 2020

Why effective communication is important in work setting free essay sample

1. 1 Identify the different reasons people communicate Different reasons people communicate is to engage in conversation, to make a point, to explain a reason a point or a command and to receive important information. 1. 2 Explain how communication affects relationships in work setting. Communication can affect relationships in a variety of ways, one way it can affect relationships is for example if the person on the receiving end has a hearing impairment which they may or may not know about depending on the severity of the impairment. Another way could be a language barrier which would then make the person trying to get there point across frustratingly difficult. One other way could be the person talking or listening could have a learning difficulty and may not understand how to either explain their point or take in the point being made. Outcome 2: meet the communication and language needs, wishes and preferences of individuals. We will write a custom essay sample on Why effective communication is important in work setting or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page 2. 1 demonstrate how to establish the communication and language needs, wishes and preferences of individuals. Everyone has a slightly different style of communicating this is one of the things that make every individual unique. As we know communication is a two-way process and effective communication requires everyone involved to be able to express their own thoughts and messages and to understand the communication of others. In a way it is our job to ensure that we find ways of communicating language needs, preferences can be quite wide ranging, someone may require an interpreter or signer or someone else may need communication to take place in a quite environment. When you meet an individual for the first time, it is important to establish how you will communicate and how they, and you, would like to be addressed. A good way to start is to introduce yourself and explain why you are there using a few simple words. If the person clearly has use of their hands, you might also offer a handshake greeting. 2. 3 demonstrate a range of communication methods and styles to meet individual needs. There are lots of different ways to communicate. We use all of our five senses to communicate and receive information: ?Visual – seeing Auditory – hearing Olfactory – smelling Kinaesthetic – feeling Gustatory tasting Communication methods can be split into 2 categories, verbal and non-verbal. .Verbal communication: tone of voice, vocabulary (words and different languages), pitch (high or low). Non-verbal: eye contact, signs, symbols or pictures, writing, touch, gestures, body language. 2. 4 demonstrate how to respond to an individual’s reactions when communicating. By observing an individual’s reaction, you can ascertain if they are happy, satisfied, comfortable, sad, worried, agitated and many more†¦ This tells you if everything is ok with the service you are providing and with the individual in general or if there might be a problem, which would then make responding to the individual easier and with the correct manor. Outcome 3: be able to overcome barriers to communication. 3. 3 demonstrate ways to overcome barriers to communication. Discuss with your supervisor / manager the individuals you will regularly work with and whether there are any known communication barriers. This will enable you to consider your skills in this area and whether you need to undertake some training and development activities to improve your skills in this area. 3. 4 demonstrate strategies that can be used to clarify misunderstandings. It is easy to assume that everything is ok and that people are happy if they do not challenge or question what is happening but this may well be because they have not heard or understood what is happening or they simply do not want to make a fuss. Sometimes a simple â€Å"thumbs up† will help to check everything is ok. Or simply asking the person if everything is understood and offer the chance to clarify or go over things again. Outcome 4: be able to apply principles and practices relating to confidentiality. It is responsibility to adhere to your employer’s policy on confidentiality, so you should ask to see the policy and familiarise yourself with it. This policy should cover many aspects of your work, including disclosure of information to internal and external sources and the use of electronic computer systems. It is important that information is only shared with people â€Å"who need to know†. If you are uncertain whether a person has a right to access information and is requesting information from you, always check with your supervisor / manager. 4. 2 demonstrate ways to maintain confidentiality in day to day communication. Do not leave computers on or allow other people to use your passwords. Do not conduct conversations (including telephone conversations) about the individuals you support or any aspect of your work, in a public place or anywhere you can be overheard. Do not disclose information to anyone unless you are sure that they have a right to see the information. Always check with you supervisor / manager if you are unsure. Do not name the individuals you work with in front of other people during training sessions when talking about examples. Do not leave personal records or information unattended in public places.

Friday, April 17, 2020

Opinion Essay Topics - Grade Levels

Opinion Essay Topics - Grade LevelsSo you're up for writing your first opinion essay and you want to make it an opinion essay topics that are easy and fun to write about. Well here are some great ideas to help you out.Many topics are geared towards grade levels, but make sure you are writing for the appropriate level. You don't want to blow any time on a topic that's too advanced for your grade level. Use common sense and your own experience.Don't get hung up on the 'common sense' idea. If you're looking for a question that involves understanding of your reader, don't worry about keeping things so obvious. Be original in your writing and most importantly, add some humor to make the topic not seem so 'ducked'.Also, don't list the topic in the body of the essay as simply as you would do in a thesis statement. There are many other options for easy topic choices. Use the topic ideas as a jumping off point for brainstorming on your own.Instead of just copying and pasting, keep it up to da te and make sure your writing style is fluid. If you feel stilted you may have problems transitioning from one topic to the next and will lose readers' interest.Another easy topic would be one where you are using your child as your viewpoint. If you're lucky, your child will already have some basic knowledge and will be able to express their opinions without breaking any rules.If you decide to put your children into separate children, let them go at their own pace and don't try to keep them at the same pace or they may end up too nervous. And yes, your children will definitely benefit from the opinions you share in the essay as they grow up.If you follow these ideas, you should be able to write an opinion essay topics that are easy and enjoyable for all grade levels. Go ahead and have fun and express your thoughts!